Looking after you and your bike has never been easier. At Cadence Performance, we combine expert workshops, precision bike fitting, flexible memberships, and personalised coaching to ensure you get the most out of every ride.
At Cadence Performance, we know that your bike isn’t just a bike—it’s your companion on countless adventures, your training buddy, and sometimes even your excuse to skip a Sunday lie-in. That’s why we’re here to keep both you and your trusty steed in tip-top shape. Whether it’s a workshop tune-up, a bike fitting, membership perks, or coaching, we’ve got everything you need to ride happy and perform at your best.
1. Workshops that keep your bike running like a dream
Your bike works hard, so why not give it the care it deserves? Our workshops are the beating heart of Cadence Performance, where our expert mechanics make sure your bike stays in top condition. Whether you’re prepping for a race or just keeping things smooth for weekend rides, we’ve got a service level to suit every cyclist.
Our five levels of service:
Gear Service (£60): Our Gear Service is a full strip down and rebuild of the drivetrain of your bicycle. Our mechanics will clean, check and lubricate all the parts and recommend any replacement parts required. The aim is to ensure that your bicycle is returned to you with the drivetrain looking and operating as close to new as possible. More >
Bronze Service (£60): Our mechanics will safety check your bicycle with the headset, bottom bracket and hubs checked and adjusted. Then check the adjustment of brakes and gears. All nuts and bolts are checked and torqued, tyres correctly inflated and chain lubricated. More>
Silver Service (£120): A deeper dive. Everything from the Bronze Service plus cassette, chain, chain set, front derailleur and rear derailleur removed, degreased and lubricated. Frame and fork wiped down and checked for alignment. Wheels removed from frame and trued in the wheel jig. This service is more in-depth than the bronze and we recommend it if parts are showing signs of wear and not operating properly. More >
Gold Service (£180): Perfect for mid-season overhauls. All components are removed, cleaned and inspected. Bottom bracket, hubs and headset bearings are cleaned, inspected and re-greased where necessary. Frame and fork are cleaned and inspected for damage and alignment. Designed to get your bike running like new. More >
Platinum Service (£260): The ultimate reset for your bike. Everything from Gold this top tier platinum service is for bikes that include electronic group sets, hydraulic brakes or Time Trial/Tri bikes. It’s like hitting the refresh button. More >
Important note:
Replacement parts are not included in the cost of these services, but we’ll always let you know what’s needed before making any changes. That way, there are no surprises when you pick up your bike.
Other services we offer:
It’s not just about the standard service levels—our workshops also provide:
- Ultrasonic chain optimisation: Give your drivetrain the smoothest run possible and extend its lifespan.
- Wheel truing: Keep your wheels spinning true and fast.
- Tubeless tyre installation: Say goodbye to punctures and hello to smoother rides.
- Bike builds: Got a new bike? Let us assemble it professionally so you can start riding with confidence.
- Custom services: Need something specific? Just ask! We’re here to help.
No matter your bike’s needs, our workshop services are designed to keep you riding happy. Book your service online or drop into one of our locations to chat with the team. Let’s get you and your bike back on the road—better than ever.
2. Bike fitting: Make every ride a perfect fit
Have you ever finished a ride and thought, “Why does my neck/shoulder/knee/back hurt?” That’s your bike crying out for a proper fit. At Cadence, we believe a great fit is the secret to enjoying your rides—and performing like a pro.
Our bike fitting sessions are all about you. Using clever technology (we’re talking Retül and STT 3D motion capture), we’ll analyse your movements and tweak your setup until it’s just right.
Here’s what you’ll get:
- A thorough physiological check to see what your body needs.
- Perfectly positioned cleats for pain-free pedalling.
- Adjustments to your saddle, handlebars, and pedals that’ll make your bike feel like an extension of yourself.
The result? Less discomfort, more efficiency, and a riding experience that feels like flying. You’ll wonder how you ever managed without it. Find out more >
3. Memberships: Cycling perks you’ll love
Why not treat yourself (and your bike) to a Cadence membership? It’s like a subscription to happiness on two wheels. Spread the cost of services over the year and enjoy exclusive benefits that’ll keep you pedalling stress-free. We’ve got three options to choose from:
Tier 3 (£19.99/month)
- One Gold and one silver service per year (worth £250).
- 10% discount on any additional servicing and maintenance labour
- 10% off all parts and accessories in-store.
Tier 2 (£39.99/month)
- Two Gold and one Silver service annually (worth £400).
- Free labour on intermediate fettling (book ahead).
- 15% off all parts and accessories
- 10% off one new bike (discount off RRP, not in conjunction with C2W or finance) + all additional servicing.
- Half-price bike fitting and a free maintenance class.
Tier 1 (£59.99/month)
- One Platinum, one Gold, and two Silver services every year (that’s worth £550).
- Free labour on intermediate fettling (booking ahead advised).
- 15% discount on all parts and accessories, off one bike purchase in the year (discount off RRP, not in conjunction with C2W or finance).
- One free bike fit per year (worth £199), plus a bike fit follow-up.
- Free professional cleat fit with any cleat purchase (worth £25 each).
- Two free maintenance classes (worth £50 each).
Plus get a free Cadence Performance MTB or Road jersey with all Tiers – so you’ll always look sharp. Check out the full benefits list here >
Whichever tier you choose, you’ll ride away with peace of mind, priority bookings, and a few extra pennies in your pocket. Membership has its perks, right?
4. Coaching: Unlock your inner champion
Whether you’re chasing a PB, training for an event, or just want to feel stronger on the bike, our coaching programmes are designed with you in mind. No jargon, no guesswork—just a friendly coach and a solid plan to help you hit your goals.
Here’s what’s on offer:
- Bronze (£75/month): A structured plan and light-touch coaching to keep you focused.
- Silver (£100/month): A more hands-on approach with regular feedback and tweaks.
- Gold (£150/month): The VIP experience—constant communication, ultimate flexibility, and coaching tailored to your every need.
We’ll start with a chat to understand what you want to achieve, then create a plan through TrainingPeaks. From there, it’s all about reviewing, refining, and cheering you on as you smash your targets. Find out more here >
Why choose Cadence?
At Cadence Performance, we do more than just fix bikes—we make cycling better. From expert mechanics and precision fittings to flexible memberships and world-class coaching, we’re here to keep you riding, smiling, and reaching new heights.
Pop into one of our locations or explore our services at CadencePerformance.com. Let’s ride together—your next great adventure is just a pedal away.
To learn more about cycle-to-work schemes or explore our membership perks, check out our blogs here and here.
Cadence Performance is on your local high street
- Cadence|Giant Crystal Palace, 2a Anerley Hill, London SE19 2AA
- Cadence|Giant Paddock Wood, 62-62a Maidstone Rd, Paddock Wood, TN12 6AF
- Cadence|Giant Shoreham, Little High St, Shoreham-by-Sea BN43 5JF
- Cadence|Giant St Paul’s, 200 Aldersgate St, London EC1A 4HD
- Cadence|Giant St Albans, N Orbital Rd, St Albans AL2 1DL
- Cadence|Giant Twickenham, 111 Heath Rd, Strawberry Hill, Twickenham TW1 4A
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