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Workshop Servicing | CadencePerformance

We believe that the workshop is the heart of any good bike shop. We offer a free estimate for any repair we take on and do not proceed without your go-ahead. We complete repairs as quickly as possible and, depending on workload, offer this service while you wait.

(NB: Replacement parts are not included in the following service prices; we will seek your consent prior to fitting new parts, unless directed otherwise.)

Gear Service:£40

This is a full strip down and rebuild of your bicycle’s drivetrain. Our mechanics will clean, check and lubricate all parts and recommend any replacements required. The aim is to ensure that your bicycle is returned with the drivetrain looking and operating as close to new as possible.

Bronze Service:£40

Our mechanics will safety check your bicycle to make sure it is road-safe. This includes correctly adjusting the headset, bottom bracket, hubs, brakes and gears. All nuts and bolts will also be checked and torqued, tyres correctly inflated and the chain lubricated. The service is intended for bikes in overall good condition but needing adjustment.

Silver Service:£80

This includes everything from the Bronze Service plus the removal, degrease and lubrication of the cassette, chain, chain set, and front and rear derailleurs. The frame and fork will be wiped down and checked for alignment, and the wheels trued in the wheel jig. This service is recommended if parts are showing signs of wear or not working properly.

Gold Service:£120

This includes everything from the Silver Service plus the removal, inspection and cleaning of all parts; the bottom bracket, hubs and headset bearings will be cleaned, inspected and re-greased where necessary, and the frame and fork will be cleaned and inspected for damage and alignment.

Platinum Service:£150

This top-tier service includes everything from the Gold Service but is specifically tailored for Time Trial/Tri bikes, or those that include electronic group sets or hydraulic brakes.

Other Workshop Jobs (parts not included)Price
Bottom Bracket Fitting£20.00
Hydraulic Brake Service: Front & Rear£40.00
Hydraulic Brake Bleed: Front Or Rear£25.00
E-Bike Firmware Update£15.00
Suspension Service Sent AwayFrom £100.00
Brake Service : Front & Rear (non-hydraulic)£30.00
Replace Brake Pads (Per Brake)£10.00
Replace Broken Chain£10.00
Gear Tune£20.00
Replace Broken Spoke£25.00
Hub Service: Front£20.00
Hub Service: Rear£25.00
Wheel True£20.00
Puncture Repair (exc. tube)£10.00
Tubeless Repair/Set Up (Per Wheel)£20.00
Tubeless Spoke Replacess£30.00
Headset Replacement/Fitting£20.00
Bar Tape Replacement£15.00
Full Mudguard Fitting£20.00
Di2/Etap/EPS Software Update£20.00
Bike Wash£20.00
Accident Report£30.00
Fork/Shock Service Handling Fee£20.00
Fork Lower Leg Service£40.00
Rear Shock Service (Air Canister)£40.00
Build Bike (from box)From £40.00
Kid's Bike Service (under 26" Wheel)£40.00
Wheel Build£60.00
Frame SwapFrom £120.00
Minimum Labour Charge£10.00

please contact your local store to arrange any servicing work.

contact information below:

Radlett-
74 Watling St, Radlett WD7 7NP
01923 850327

info@giant-radlett.co.uk

Crystal Palace-
2a Anerley Hill, London SE19 2AA
02086 768825

info@giant-crystalpalace.co.uk


Twickenham-
111 Heath Rd, Strawberry Hill, Twickenham TW1 4AH
08088 913439

info@giant-twickenham.co.uk

Shoreham -
Little High St, Shoreham-by-Sea BN43 5JF
01273 463579

info@giant-shoreham.co.uk