- Standard shipping (non-bikes)* - 4 to 9 working days
Delivery charges £4.99
| - Standard shipping for bikes* - 4 to 9 working days
Delivery charges £19.99
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- Standard shipping for e-bikes* - 4 to 9 working days
Delivery Charges £35.00
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HOW TO ASSEMBLE YOUR BIKE:
Your new bike has arrived, joy upon joy. Before unboxing your new bike, please follow our simple instruction videos to get your bike safely set up and ready to roll.
-Firstly watch the unboxing video.
-Then the video on setting up your handlebars.
-Next, watch the pedal video.
-Finally, watch the pre-ride safety video.
Please click on the links below -
UNBOXING PROCESS | | SETTING UP YOUR FLAT-BAR BIKE |
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SETTING UP YOUR DROP-BAR BIKE | | SETTING UP PEDALS |
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PRE-RIDE BIKE CHECKS | | PRE-RIDE ELECTRIC BIKE CHECKS |
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If you have any questions or concerns, our rider support team is on hand to help.
CLICK AND COLLECT INFO -
When the order is collected, please make sure you check the RELEVANT ID CHECKING PROCESS for the PAYMENT METHOD as you will need to bring the following apon collection.
ID CHECKING PROCESS AND PAYMENT METHOD
- Valid photo ID (driver's license or passport ONLY) matching consumer name
- The original payment card matching consumer name
- Number (last 4 digits)
- Card expiry date